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FAQ

The mattress is proudly made in Wisconsin by hard working Americans.

No. The mattress does not off gas, they are CertiPur-US® certified foam. This verifies that no harmful chemicals will be released by the mattress.

Our Legend mattress is not a flippable mattresses. They are designed from the ground up, with 3 different layers of comfort supporting foam. There are benefits to rotating your mattress quarterly, we would recommend doing so.

Please review our mattress here.

Yes, our Forevermore Lifetime warranty is part of the purchase, fully guaranteed.

Faloogin has partnered with FedEx to ensure on-time, reliable delivery. Upon completion of the purchase, customers will receive their tracking number via FedEx.com Delivery is typically within 3-9 business days, depending on when the order is placed.

Mattresses purchased from Faloogin directly, can be returned between 30 and 100 days. If for some reason you are not satisfied with your purchase, you can contact Faloogin via website or email. Faloogin will make arrangements to pick up the mattress. If the mattress is soiled or damaged in any way, it can not be returned.

We highly recommend choosing the free option of “signature required” on the Faloogin website, to ensure the safe delivery of the mattress from Fedex. You can choose the no signature required option but please be aware Faloogin and FedEx will not be held accountable if something would happen to the mattress.

Most people take 90 days for their body to adjust to sleeping on a new mattress. Don’t be surprised after one night of sleep on your new Legend mattress you wake up wishing you made the change long ago.

Innerspring mattresses never fully conform your body in a way that a foam mattress will. An innerspring mattress will have metal coils that push up on the body at all times, which do not allow the full contours. There is much less motion transfer on a foam mattress, meaning that one person will never really feel the other person get off the mattress.

This mattress was designed for breathability to give you maximum comfort throughout the night.

The LEGEND mattress is not a plush or firm mattress, it is a luxury firm, or “medium firm” mattress with the ability to contour to and provide comfort for any body type.

 This trial is designed to take you on your journey through the seasons. We are confident this is the best memory foam mattress available today. We want to make sure you are comfortable and happy. Research has shown it can take up to 90 days to become acclimated to your new mattress regardless of the type of use the mattress for a minimum of 90 days before any returns are considered. After the first 90 days have passed from date of delivery, your return privilege’s begins for the remainder of your 365 night trial from date of delivery.

Yes the Faloogin mattress was designed to work on all foundations with proper support. Please check out How To Unbox Your Mattress for further information.

Visa, Mastercard, Discover and American Express are all accepted forms of payment.

Yes! We have added Affirm financing as a payment option with as low as 0% interest. Not available in all states including Iowa and West Virginia.

Yes.  Using a mild detergent or hand soap will clean and not hurt the cover in any way.  Do not remove the cover, the cover is not designed to be removed. For best results, spot cleaning is recommended.

We have found the perfect manufacturer to fit our needs, all the while we can be very price conscious. We have found the perfect 3 layers of foam that maximize comfort, and we have passed the price savings onto our customers.

We designed the Faloogin Legend to have a consistent feel from edge to edge.

The Mattress Recycling Fee is something that we are required to collect by the state and we pass the funds directly to the state government. Your contribution helps subsidize the state’s mattress recycling program. To learn more about the government initiative, go to byebyemattress.com.

Currently we deliver within the Continental United States.

This mattress would not be the best choice for someone needing a soft to very soft or a firmer to very firm mattress.

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The overall category would be medium. The comfort rating is 6 1/2 – 7 from a scale of 1-10. The state of the art components are designed for superior support and comfort. Medium Class Luxury Firm is the outcome. This mattress is designed for back sleepers, side sleepers, and stomach sleepers.

It is rated to accommodate up to 270 lbs per user for optimal support.

 Considering the twins and fulls are typically children sizes, we decided to eliminate them because the mattress is too thick for bunk beds and loft style beds where they are generally used. We prefer to keep everyone safe.